CARIBBEÑA Boutique ships to Puerto Rico and the United States. Unfortunately, we are not shipping internationally at the moment.
Orders are shipped via USPS. The shipping cost is calculated during the checkout process and the available options that apply are presented. We currently offer free shipping on orders over $50. Each package will have a tracking number, so customers may follow its status.
Generally, all orders are processed within 1-3 business days upon receipt of payment. In the case of our handmade custom face masks, the processing time is up to 5-7 days upon payment is received. We do not have control over USPS time frames, but in our experience, it varies from 1 to 5 business days. In case of delays please contact USPS directly.
Although, we keep control of our inventory, if for some reason, any item on your order is sold out, we will notify you by email giving you the option of whether to replace it with another item or receive a refund. If you decide on a refund, it will be made to your original payment method. We accept credit cards such as American Express, Visa, Master Card, Discover, Apple Pay, and Google Pay. We also accept Paypal and ATH Movil as your method of payment.
It is important that your address is correctly entered, so please re-verify it before completing the checkout process, because we are not responsible for packages delivered to the requested address.